KEDCO Laments Over N1.2b Worth of Uncollected Bills in January, Appeals for Customers’ Support
POLITICS DIGEST – The Kano Electricity Distribution Company (KEDCO) has expressed concern over increasing electricity debts hike amounting to more than N1.2 billion for the month of January, 2020.
The company lamented that such huge debt at the beginning of the year will not be good for the growth of power Distribution Company.
KEDCO in a statement on Friday by its Head of Corporate Communications, Ibrahim Sani Shawai, therefore appealed to its customers in Kano, Jigawa and Katsina states to pay their bills to enable the company serve them better.
According to the company, all efforts must be made by stakeholders to ensure that no party suffers as the debt did not give a sign of the needed corporation that KEDCO has always sought from the customers.
Reacting to the development, Dr Jamil Isyaku Gwamna, the Managing Director of KEDCO said: “If we had mapped out plans to improve on our achievements last year to continue to give our customers the right and timely services in terms of power supply as well as responding to complaints, the least of encouragement we also demand, is for them to pay their bills.
“Such huge debt in January for a new year is not too friendly, but we can only appeal to them to pay their bills for us to continue to serve them better. In business money is key and when we cannot get back our investment in terms of service rendered it has a way of bringing down morale.
“But we remain resolute and committed to our responsibilities while seeking more understanding from our customers so we can also fulfill our own part of the commitment to relevant stakeholders who transmit power to us”, Gwamna added.
On the issue of the newly introduced cashless payment policy of the company, the Kano DisCo boss called on all customers having issues with any of the payment platforms available to meet any of KEDCO staff for speedy resolution and assistance on how to pay their bills online.