KEDCO Replaces Estimated Billing With Meter Asset Provider
POLITICS DIGEST – In its bid to ensure effective service delivery in electricity distribution, the Kano Electricity Distribution Company (KEDCO) has reassured customers of its commitment to replace the Estimated Billing System, with the Meter Asset Provider (MAP) scheme.
The company said the MAP scheme is the only guaranteed way of protecting not only its customers, but also the Discos and particularly to address the avalanche of complaints often raised by in their franchise area of Kano, Jigawa and Katsina States.
KEDCO in a statement issued by Ibrahim Sani Shawai, Head of the company’s Corporate Communication noted that MAP scheme becomes so imperative in its effort to end the old billing system and enlighten customers to get their meters at any of its offices.
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The statement said, “The management added that the MAP scheme was a continued process that is on-going in Kano, Jigawa and Katsina States and it has successfully metered thousands of customers and is still on course to ensure that those who want the meters get them as quickly a manner as possible.
“On the issue, Dr Jamil Isyaku Gwamna, the Managing Director and Chief Executive Officer of KEDCO, said the issue of estimated billing was an idea that is gradually being done away with as far as KEDCO is concerned.
“The MAP scheme is an initiative that has come to stay because its advantages are not tied to the customers alone but other stakeholders who are being affected by the failure of certain partners in the franchise of power distribution.
“While the MAP scheme will end the complaints on estimated billing and assist in boosting the satisfaction of customers, it will assist DisCos to address the challenge of uncollected bills as well as energy accountability.
“We are partners in business and we must be seen in that light to be protecting the interests of one another”
KEDCO then solicits for more customers support in embracing the MAP scheme by getting their meters, while assuring them of continued service delivery to address other complaints toward guaranteeing maximal satisfaction for customers in 2020.
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