Report Electrical Faults to Us, KEDCO Urges Customers
POLITICS DIGEST – The Kano Electricity Distribution Company (KEDCO) has appealed to its customers to cultivate the habit of reporting perceived disaster resulting from faulty electrical equipment in their areas.
The company noted that the early reportage could help prevent disaster in their communities, particularly as a result of fire outbreak.
KEDCO management in a statement by its head of Corporate Communications, Ibrahim Sani Shawai observed that the attitudes of some customers of refusing to report minor faults until it poses serious danger or leads to disaster before reporting such causes so much damages, and at time could even lead to loss of lives and properties.
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The company said, “We have trained our engineers who have been stationed for any complaints with regard to issues of faulty transformers and other electrical issues. This is also to caution against consulting quacks to fix faulty or operating on any KEDCO equipment as well as household installations. This is not acceptable. It is only KEDCO engineers that have the requisite training and right to work on our installations and equipment.
“The management further observed that majority of the households prefer to call unqualified technicians who often use sub-standard electrical installations that often results to disaster and accidents, the company said.
KEDCO also said it observed that over 80 per cent of accident occurences are caused by use of unqualified technicians. It therefore called on its customers to report any complaints on electrical issues to its technical staff for prompt actions while ensuring the safety of the customers.
The company also appealed to the general public to report any sabotage attempt to their installations and equipment unit.
They added that vandalism and equipment theft are causing a lot of damages which requires public support through reporting the suspects to help save lives and properties from the dangers that such acts pose.
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